This policy applies to every purchase of a digital product from The Architect of Reality made through the Hotmart platform from thearchitectofreality.com. It is written for buyers in the United States. Prices on this site are shown in US dollars.
1. Who sells, and who processes the payment
Seller: Mateus Silveira Soares dos Santos, trading as The Architect of Reality, based in Portugal. Contact: solucoesemengenhariams@gmail.com. Website: thearchitectofreality.com.
Platform: purchases are processed by Hotmart, which handles the payment, delivers the content and processes refund requests on our behalf. Hotmart is not responsible for the content of the products, which remains our responsibility. Hotmart’s own Terms of Use and Policies, which you accept at checkout, apply alongside this policy.
2. What you are buying
Everything sold here is digital: the eight Protocols and the 21-Day Protocol Guide are PDF files, the book is a digital file, and The Architecture of Reality app is a subscription to a web application. Nothing is shipped. There is no physical product and no postal delivery.
3. Prices and taxes
Prices on this site are in US dollars. The amount you owe is the amount shown at the Hotmart checkout before you confirm payment, including any sales tax that applies where you live, which Hotmart calculates and shows at that point. If you buy from outside the United States you may see the amount converted into your local currency. We may change prices at any time; a price change never affects a purchase you have already completed.
4. Delivery and access
Because the products are digital, access is released as soon as Hotmart confirms your payment, by email and through your Hotmart purchases area. Use a correct email address at checkout — it is the address your access is sent to. If your access does not arrive, write to solucoesemengenhariams@gmail.com or contact Hotmart support.
5. Our money-back guarantee
Protocols, the bundle, the book and the combo: 7 days. Within 7 days of your purchase you can ask for a full refund for any reason, or for no reason at all, even if you have already downloaded the files.
The Architecture of Reality app: 15 days. Within 15 days of your purchase you can ask for a full refund of that payment for any reason, or for no reason at all, even if you have already used the app.
To ask for a refund, either use the refund option in your Hotmart purchases area or write to solucoesemengenhariams@gmail.com from the email address you bought with. You do not have to give a reason and we will not ask you for one.
6. What the law does and does not give you
We want to be straight about this. In the United States there is no federal or state law that gives buyers a general right to cancel an online purchase of digital content. The Federal Trade Commission’s Cooling-Off Rule covers sales of $25 or more made somewhere other than the seller’s normal place of business — at your home, your workplace or a temporary location — and it does not cover purchases made online.
So the guarantee in section 5 is our own policy, not a legal minimum. We offer it because we would rather you have your money back than keep something that is not working for you, and we honor it as written. Separately, nothing in this policy limits any rights you do have under the consumer protection law of the state you live in, or your right to dispute an unauthorized charge with your card issuer.
7. The app subscription: renewal and cancellation
The Architecture of Reality app is sold as a subscription that renews automatically until you cancel it:
- Monthly plan — $9.99. Charged once a month, on the same day each month, until you cancel.
- Yearly plan — $79. Charged once a year, on the same date each year, until you cancel.
You can cancel at any time, without giving a reason and without speaking to anyone, from your Hotmart purchases area. Cancelling stops the next charge; it does not by itself refund charges already made. If you cancel during a period you have already paid for, you keep access until that period ends.
After a subscription ends, your workbook goes read-only. You keep signing in, you keep reading everything you wrote, and you can download the complete backup in .json, .csv and .txt at any time. What stops is writing — logging a day, editing protocols and creating projects. If you subscribe again, writing comes back immediately with everything in place.
If you live in California, Section 17600 and following of the California Business and Professions Code gives you specific protections for automatically renewing subscriptions, including a clear statement of the terms before you are charged and an easy way to cancel online. The terms above and the cancellation route through Hotmart are how we meet that.
8. If something is broken
If a file is corrupted, incomplete or will not open, or the app will not let you in, write to solucoesemengenhariams@gmail.com and we will fix it or replace it at no cost. This is not limited to the guarantee window in section 5 — a product that does not work is a product that does not work, whenever you find out.
9. How refunds are paid
Refunds are processed by Hotmart back to the payment method you originally used. We approve refund requests within 5 business days of receiving them. Once approved, the money leaving Hotmart is usually immediate, but how long it takes to appear on your statement depends on your card issuer or payment provider and is normally a further 5 to 10 business days.
10. Chargebacks
If you do not recognize a charge, or something has gone wrong, write to us first — a refund from us is faster than a chargeback, and it is the same money. You are of course free to dispute a charge with your bank or card issuer at any time, and this policy does not ask you to give that up.
11. Changes to this policy
We may update this policy to reflect changes in the law or in how we operate. The version that applies to your purchase is the version published on this site at the moment you bought.
12. Contact
For anything about this policy, write to solucoesemengenhariams@gmail.com. For questions about a payment, access to a purchase, or the processing of a refund, you can also contact Hotmart support directly.
Last updated: September 7, 2026.